This piece is part of a series of spotlights on our New York State Office of Mental Health (OMH) Suicide Prevention Program (SPP) team members at Pan American International High School and Civic Leadership Academy. We asked each team member 1) why this work is important to them and the people they serve, and 2) to describe a memorable moment or client that stands out to them about why they do this work. My work is important to me because every day I have the opportunity to m

Luis with Benefits Access Case Manager Darling DaSilva Ortiz Luis is a client of the Child Center Benefits Access program, which helps families navigate complex social service and other systems. Luis found out about Benefits Access during a visit to The Child Center’s Macari Family Wellness Center, where his children receive mental health services. Luis originally came to Benefits Access for assistance with his SNAP (food stamps) application. Benefits Access Case Manager Darl